🌍 SEDCO Hiring: Professional Services Engineer in Dubai, UAE (On-Site)
Location: Dubai, United Arab Emirates
Work Type: On-site
Employment Type: Full-time
Company: SEDCO
Experience Level: Up to 2 years (fresh graduates welcome!)
💼 About the Role
Are you passionate about technology, customer service, and on-site IT solutions? SEDCO, a leader in digital transformation and customer experience management, is hiring a Professional Services Engineer/Technician in Dubai, UAE.
In this exciting position, you’ll be the technical point of contact for clients — handling installation, configuration, maintenance, troubleshooting, and upgrades for SEDCO’s software and hardware solutions across customer sites.
This is a great opportunity for early-career engineers or recent graduates who want to build a strong foundation in IT systems, networking, and customer support within a professional, dynamic environment.
⚙️ Job Responsibilities
As a Professional Services Engineer, your responsibilities will include:
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Providing on-site and remote support for SEDCO’s hardware and software products
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Performing installations, configurations, and updates for customer systems
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Conducting site surveys and ensuring accurate documentation
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Handling product upgrades and troubleshooting when needed
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Maintaining excellent relationships with customers and ensuring satisfaction
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Delivering presentations, demos, and training sessions on SEDCO’s products
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Supporting internal service department tasks and self-training for continuous improvement
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Performing product customization and configuration to meet client needs
Your work will directly impact the performance and reliability of digital solutions that support SEDCO’s customers across industries.
🎓 Required Qualifications
To qualify for this role, you should have:
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A Bachelor’s degree in Computer Engineering or Computer Science
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Up to 2 years of professional experience (fresh graduates are encouraged to apply!)
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Excellent English and Arabic (spoken and written)
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Strong customer service and communication skills
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The ability to travel or relocate according to work needs
🖥️ Technical Skills Needed
This role is ideal for candidates who have a mix of technical and practical knowledge, including:
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Networking: Wiring, switches, IP addresses, and port management
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Windows Systems: Windows 10, Windows Server 2012–2019 (administration, IIS, troubleshooting)
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Databases: Microsoft SQL Server 2012–2019 (backup, restore, maintenance, connectivity)
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Documentation Tools: Microsoft Word, Visio, Project, etc.
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Understanding of IT Project Cycles and how technical deployments work from start to finish
📋 Other Requirements
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Must have legal residency and a valid work permit in the UAE
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Must hold a UAE driving license (required for on-site visits)
🚀 Why Join SEDCO?
SEDCO is a trusted name in the Middle East, known for its smart customer experience solutions and commitment to digital innovation. Working with SEDCO means:
✅ Gaining hands-on experience with enterprise-level software and hardware
✅ Working with experienced professionals in a supportive team
✅ Building skills across IT, networking, and customer solutions
✅ Contributing to digital transformation projects across the UAE
If you’re passionate about technology and love working with people, this role gives you a great platform to grow both technically and professionally.
📝 How to Apply
If this sounds like your next career move, don’t wait — apply now via LinkedIn using the official job link below:
👉 Apply here: Professional Services Engineer – SEDCO
Please note: Only candidates currently residing in the UAE with valid work authorization will be considered.
💬 Final Thoughts
This is a fantastic opportunity for aspiring IT engineers who want to combine technical knowledge with real-world customer interaction. At SEDCO, you’ll not only learn cutting-edge technologies but also play a key role in transforming how businesses deliver exceptional customer experiences.
If you’re ready to take on new challenges and build your IT career in Dubai, this role could be the perfect start.
📄 Disclaimer & Copyright Notice
Disclaimer: This blog post is for informational and educational purposes only. All job details, company descriptions, and requirements are sourced directly from the official SEDCO LinkedIn job listing as of October 2025.
Copyright © 2025 SEDCO. All rights to company names, logos, and job content belong to their respective owners.
Source: SEDCO on LinkedIn